FlexAuto is growing rapidly, and we are looking for a Customer Care & Legal Support to join our team in our offices at Rome, Italy. This is a unique opportunity for an Internship position within the fastest growing Greek scale-up company and one of the fastest in Europe.

Who We Are

FlexCar is more than a car leasing company. We redefine the way consumers own a car by offering flexible and accessible terms and an all inclusive premium service. Our aim is to elevate the car leasing field and pave the way for the future of mobility in Greece, Italy, Cyprus, Mexico and across the globe.

People at FlexCar

We are constantly looking for curious and ambitious minds that are eager to be part of an exciting journey and a very strong professional team, so if you are ready to kick off your career at one of the most promising European start-ups, join us!

Position Summary

Manage requests and communications that have legal and contractual impact, with the goal of reducing litigation and risk exposure. Also provide assistance to various parties involved in litigation and/or discovery requests, as well as support the company in general in any needs and/or documents.

Responsibilities

• Maintain a constantly updated file of customer disputes
• Manage the flow of communications received via pec and provide appropriate feedback
• Prepare authorization documents
• Collect and create document archives
• Interface with manager in order to limit risk exposure
• Implement agreed operating procedures in accordance with project standards and company policies, following directives given by the Manager
• Agree with the Manager on any deviations from the Operating Procedure and/or issues not directly included
• Inform the Manager about critical customer cases, critical situations that do not allow the work to be performed