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Job opportunities in our portfolio companies

Seaya

Account Manager - Groceries (They/She/He)

Glovo

Glovo

Sales & Business Development
Bucharest, Romania
Posted on Saturday, February 10, 2024

Account Manager - Groceries (They/She/He)

Q-Commerce, Bucharest, Romania

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
  • We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

💪Our career development philosophy.

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
  • We embrace opportunities to move the needle and make an impact beyond our scope.

🤝Our commitment to being a force for good.

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
  • We invest in doing good by dedicating time and resources into social and environmental initiatives.
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

In the Q-Commerce/Groceries team, we believe that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. An Account Manager - Groceries, you will be a key role in developing the groceries business.

THE JOURNEY

  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Own partner’s assortment → category management
  • Be responsible of closing groceries deals along with the sales team leader
  • Prepare reports and dashboards to present to groceries partners and use as source of operational improvements

WHAT YOU WILL BRING TO THE RIDE

  • At least 3 years of experience in high-performance account management or Business Consultancy in FMCG or Retail
  • Strong analytical, organizational, and planning skills in a growth and high-performance start-up with a fast pace.
  • Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required
  • Computer literate, good knowledge of Google Docs and MS Office, Excel
  • Excellent Local Language and English skills.
  • Capability for problem solving and quick decision making
  • Strong Commercial and negotiation skills.
  • Good communication, strong relationship building and presentation skills
  • Project management skills, highly organized and detail-oriented.
  • Problem solver, data-driven with an analytical approach
  • Responsiveness, adaptation, and flexibility
  • An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly meal tickets and monthly Prime promo code!
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!