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Seaya

Account Manager Intern (They/She/He)

Glovo

Glovo

Sales & Business Development
Madrid, Spain
Posted on Wednesday, March 27, 2024

Account Manager Intern (They/She/He)

Partners & Brands, Madrid, Spain

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
  • We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

💪Our career development philosophy.

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
  • We embrace opportunities to move the needle and make an impact beyond our scope.

🤝Our commitment to being a force for good.

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
  • We invest in doing good by dedicating time and resources into social and environmental initiatives.
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION:

Glovo is looking for a talented and ambitious Account Manager Support trainee in Madrid. Are you looking for a challenging experience in one of the fastest growing Startups in Europe? Do you want to contribute to building a product that will disrupt the On demand market?

THE JOURNEY:

  • Support the Account Manager Team with daily Operational tasks
  • Gather all the insights from our partners to create an amazing experience for them and our customers, tackle through problems to raise the bar
  • Identify tech features improvements to increase partners UX and give proactive feedback to HQ.
  • Maintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner support.
  • Forecast and track key account metrics
  • Define scalable processes, making sure partners are self-sufficient in using our tools.
  • Review and propose partner communications, ensuring partner engagement and long-term relationships.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU BRING TO THE RIDE:

  • Availability for 6 months full-time internship
  • Bachelor’s degree in business, marketing or sales
  • Up to 1 year of work experience in a sales or marketing field (preferred)
  • Problem solver, data-driven with an analytical approach
  • Determined to get things done: no job is too big or too small
  • Proactivity, organization and obsession with details
  • Developed communication skills
  • Excellent knowledge of Google Docs and MS Office, Excel
  • Proficiency in Spanish and English
  • An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!