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Operations Strategy Analyst - Morocco



IT, Operations
Casablanca, Morocco
Posted on Tuesday, April 16, 2024

Operations Strategy Analyst - Morocco

Operations, Casablanca, Morocco

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.


  • Understand Morocco's operational challenges in order to adapt the strategy and maximize the results
  • Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
  • Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo's KPIs
  • Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
  • Use your data visualization skills, in order to support delivered messages in the most efficient way.
  • Have a blank page for you to create! We don't stick to a single playbook, and we expect you to build your own as the business and market evolves
  • Report directly to the Head of Operations
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Eid El Kbir, Bigg football Matches) where the demand is way higher than the supply
  • Coordinate forecasts at a city level for 60 cities & improve it in consister manner by being in contact with Ops Managers, Growth and Marketing and Sales.


  • Master Degree in Engineering, Mathematics/Statistics
  • Passion about analytics: you enjoy deep diving into problems to find the root cause
  • Problem-solving skills: no problem is too small or too big
  • Excel/Google Sheets proficiency is a must
  • SQL proficiency is a must
  • Python knowledge
  • Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
  • Exceptional verbal and written communication skills (English is a must)
  • Proactive approach, great organisation skills and obsession with details
  • An empathetic, inclusive and curious attitude

Experience our Glovo Life benefits:

    • 💪 Private health insurance to keep you at your peak.
    • 🍔 Monthly Glovo credit to satisfy your cravings!
    • 🏖️ Extra time off, the freedom to work from home two days a week!
    • 👪 Enhanced parental leave, and office-based nursery.
    • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/