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Seaya

UX Writer (They/She/He)

Glovo

Glovo

Marketing & Communications, Design
Barcelona, Spain
Posted on Tuesday, June 25, 2024

UX Writer (They/She/He)

Product, Barcelona, Spain (Hybrid)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
  • We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

💪 Our career development philosophy.

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
  • We embrace opportunities to move the needle and make an impact beyond our scope.

🤝 Our commitment to being a force for good.

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
  • We invest in doing good by dedicating time and resources into social and environmental initiatives.
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As a UX Writer at Glovo, you will work closely with Product Designers, Product Managers, UX Researchers, Developers and Localisation specialists to help us deliver an engaging and meaningful experience for Glovo’s customers, partners and couriers.

As the champion of our UI copy, you will work in cross-functional product teams at all phases of the product development lifecycle: from brainstorming and researching to shipping products and iterating.

You will be part of the UX Writing team, within the UX and Product Organization.

THE JOURNEY

  • Write clear, concise and localisation-friendly copy across multiple platforms that impact key business metrics
  • Work autonomously and take full ownership of the UX Writing process for your product area
  • Work alongside research and data to learn directly from the users what their expectations and motivations are and apply those insights to our solutions in collaboration with the Product Design team
  • Meet with all the relevant stakeholders and teams to ideate and agree on the best way to solve product challenges and reach our business objectives always driven by clear and measurable goals
  • Work closely with our Localisation team to create copy that works well into different languages as everything you write will then be translated into 20+ languages
  • Advocate for user centricity across Glovo
  • Thrive collaborating with a talented, fun, diverse, inclusive and respectful team.

WHAT YOU WILL BRING TO THE RIDE

  • At least 2-3 years of experience in UX writing
  • Experience working in an Agile environment with cross-functional teams
  • Fluency in English is a must; any other languages will be very appreciated
  • A portfolio to showcase how you think and work as a UX Writer
  • The ability to craft compelling and concise copy in a user-friendly, inclusive and accessible way
  • The capacity to thrive on feedback and critique, responding with creative thinking and iterations
  • Experience in advocating for information architecture and content strategy, making sure that the products are intuitive and consistent
  • Experience working with design tools like Figma as well as content management tools
  • Experience working with a Localisation team to ensure scalability of copy
  • Excellent communication skills and a problem solving mindset
  • An empathetic, inclusive and curious attitude.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credits to satisfy your cravings
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!