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On Demand Strategic Account Manager Intern (They/He/She)

Glovo

Glovo

Sales & Business Development
Lagos, Nigeria
Posted 6+ months ago

On Demand Strategic Account Manager Intern (They/He/She)

Partners & Brands, Lagos, Nigeria

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

We are looking for a results driven problem solver to join the team in Nigeria to scale Glovo’s On Demand product, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet of riders. As the Strategic Account Manager - intern, you will support the team in growing the business.

THE JOURNEY

  • Support the On Demand team with daily operational tasks
  • Support in building proposals to establish a strong working relationship with partners
  • Support in the activation and onboarding of partners during the implementation phase to ensure that they can operate independently
  • Own the relationship with the partner for everything related to the On-Demand solution
  • Proactively share feedback from partners with HQ product and operations teams to generate improvements e.g. tech improvements
  • Track operational metrics for key accounts
  • Define scalable processes, making sure partners are self-sufficient in using our tools.
  • Review and propose partner communications, ensuring partner engagement and long-term relationships.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

  • Availability for 6 months to 1 year full-time internship
  • Bachelor’s degree in Business, Marketing or Sales (preferred)
  • Up to 1 year of work experience in a business, commercial, sales, account management or marketing field (preferred)
  • Problem solver, data-driven with an analytical approach
  • Determined to get things done: no job is too big or too small
  • Proactivity, organization and obsession with details
  • Strong communication skills
  • Advanced stakeholder management skills
  • Excellent knowledge of Google Docs and MS Office, Excel
  • Proficiency in English
  • An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!