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Seaya

Sr. Account Manager On Demand - HQ (They/He/She)

Glovo

Glovo

Sales & Business Development
Barcelona, Spain
Posted on Thursday, July 4, 2024

Sr. Account Manager On Demand - HQ (They/He/She)

Strategy & New Business, Barcelona, Barcelona, Spain

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo is built on the belief that, by giving amazing service to our partners, we will be able to change the on-demand delivery market.

How are we doing this? By thinking big and paying attention to small details. Glovo’s core product is a hyperlocal marketplace featuring the best restaurants in each city and delivery in less than 60 minutes. We believe though that most restaurants and stores will opt for a strategy that combines marketplaces with their own channels, and we want Glovo On-Demand to be the number one choice for all of our partners’ deliveries.

To achieve this, Glovo launched Glovo On-Demand in 2022, a new vertical that helps our partners deliver orders created in their own sales channels (website, phone, application).

In this position you will be supporting primarily our team in Spain, performing both account management and sales responsibilities. You will spend significant time in direct contact with partners and should be able to understand complex topics and express them clearly and concisely in verbal and written communication.

THE JOURNEY

  • Business Development: You will be in charge of building relationships with e-commerce potential partners (Groceries, Electronics, Beauty, Pharma, Fashion, Jewelry, Sports, Home & Deco, Pets, Flowers, etc), uncovering their business's true needs, and recommending the right products and services. You will engage with eCommerce managers and follow up with them during the decision-making process.
  • Partnership Building: Forge and nurture robust relationships with top-tier partners within the e-commerce sector, while actively pursuing new collaborations to expand our network.
  • Industry Mapping: Establish a comprehensive external stakeholder map within the industry, positioning Glovo On-Demand as a key player and fostering strategic alliances.
  • Stakeholder management: You will collaborate daily with both internal and external stakeholders, establishing and maintaining good customer relations.

WHAT YOU WILL BRING TO THE RIDE

  • Minimum 3 years of experience in Account Management and/or Business Development.
  • Creative problem solver, data-driven, analytical.
  • Project management skills, proactive, highly organized, and detail-oriented.
  • Stakeholder management.
  • Ability to understand complex needs and translate between partners and technical teams. Comfortable working with technical product and API integration teams plus an understanding of operational metrics.
  • Accountability and ownership for partnerships - can understand the entire environment and identify where to take actions.
  • Good communication and interpersonal skills.
  • Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities.
  • Native level of Spanish and fluent level of English (Portuguese or Italian is a plus).

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!