Sr Analyst Internal Communication DIB & Culture (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As an Internal Communications Specialist, you will be responsible for developing and executing the internal communications strategy for Glovo and support thought leadership.

You will be responsible for creating and delivering strong content that engages employees and strengthens the company’s culture. You will work closely with key stakeholders & senior leadership to ensure all internal communication is clear, consistent, and aligned with the company’s goals, values and tone of voice.

THE JOURNEY

• Develop and execute the internal communications strategy for Glovo.
  • Liaise with key stakeholders and senior leadership to identify each department's needs and expectations and act on them.
  • Draft messages, support in presentations and act as a consultant and subject matter expert in all global and local communications to employees.
  • Have high levels of business acumen: keep track of the business’ objectives, KPI’s, OKR’s, launches and be able to identify what, when and where these should be shared and communicated.
• Create and deliver internal communications content, always aligned with the company’s Tone of Voice, goals and values, for email updates, newsletters, videos, and presentations - including company-wide all-hands and other major internal events.
  • Co-own the content calendars, keeping them up to date to ensure consistent, relevant and coherent messaging across all channels.
  • Keep consistent communication with all the departments, proactively identify relevant content and information to be shared throughout the year.
  • Support senior leadership and other key stakeholders in their communication strategies - identify opportunities for business, department and team updates in line with company objectives.
• Co-own content development and production for company-wide events.
  • Bi-monthly global all-hands: identify relevant updates, curate the content and own and oversee production. Liaise with key stakeholders and support senior leadership (CEO & VP’s) in their speeches and presentations. Keep track of business & department updates.
  • Bi-yearly global event (Culture days): identify relevant content, liaise and act as a consultant with key stakeholders and senior leadership (CEO & VP’s) on content, speeches and co-own the overall production of the event & presentations.
  • Quarterly HQ gatherings: Help identify relevant information to be shared with office management and other departments, own production and execution.
• Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis
• Identify opportunities to promote employee engagement and help foster our company culture. Co-own Glovo’s Employee Value Proposition and help take it to the next level.
• Support with crisis & leadership communications, from strategy, to execution and content development.

WHAT YOU WILL BRING TO THE RIDE

• 5+ years of experience in internal communications, corporate communications, advertising or related fields.
• Excellent English writing and speaking skills (Spanish is a plus).
• Ability to work independently & proactively, setting high standards in a dynamic, fast-paced environment.
• Strong project management skills, ability to work on several projects simultaneously without compromising quality or deadlines.
• Experience supporting in crisis communications - from strategy to content creation and execution.
• Experience working in a global start-up, agency or consultancy environment.
• Ability to work collaboratively with senior leadership & key stakeholders across the organization.
• Strong and quick adaptability to change.
• Experience managing people is a plus.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!