Account Manager Long Tail - Italy (They/He/She)

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As an Account Manager in the Long Tail team, you will have a key role in ensuring Glovo’s partners growth and retention. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX

THE JOURNEY

• Draw and execute plans to make the portfolio grow through promos, marketing activations and selling positioning assets
• Identify new assets to sell to the long tail partners and implement the whole process.
• Get feedback from our partners and convert it into actionable process improvements and deliver insightful suggestions
• Consistently meeting sales goals requires strategic planning, effective execution, ongoing monitoring and adaptability to company's OKRs
• Feel confident in handling data to (i) make informed decisions for managing your portfolio, (ii) support your partner at best and (iii) contribute to the company overall strategy
• Utilize your strong communication and commercial skills to influence your partners’ and support them in their Glovo journey;
• Collaborate with various internal depts. such as Operations, Marketing and Customer Service for creating tailored solutions that meet the partners needs.

WHAT YOU WILL BRING TO THE RIDE

• Experience in a related professional background
• Bachelor degree in Economics, Management, Engineering or related degree required
• Comfortable working in a high growth and high-performance start-up with a fast pace
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• Ability to influence stakeholders to help achieve your goals
• Advanced computer skills (Excel, Word, Gmail, Powerpoint - SQL is a plus)
• An empathetic, inclusive and curious attitude across the business and the industry
• Fairness: A reputation for being respectful, kind, and fair, with current and former reports who speak highly of your management and leadership style.
• Language Skills: Fluency in English and Italian is required;

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!